Terms of Service

1. Agreement

These Terms of Service (the "Terms") constitute a legally binding agreement between you ("you", "your") and RezumeRadar ("we", "us", "our") governing your access to and use of our AI-assisted resume-screening service (the "Service").

By creating an account or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Service.

2. Description of the Service

RezumeRadar provides tools to define screening requirements, upload resumes in bulk, and obtain AI-generated assessments of candidate fit, including per-requirement verdicts supported by quotations drawn from the resume text.

We may modify, suspend, or discontinue any feature of the Service at any time, with or without notice, provided that any material adverse change to paid features will be communicated in advance where reasonably practicable.

3. Eligibility and accounts

You must be at least 18 years of age and have the legal capacity to enter into a binding contract in order to use the Service.

You are responsible for maintaining the confidentiality of your account credentials, for all activities occurring under your account, and for promptly notifying us of any unauthorized use or security breach of which you become aware. You may not share, transfer, or sublicense your account except as expressly permitted by your plan.

4. AI-generated outputs; no employment decisions by us

Screening outputs are generated by artificial-intelligence systems and are provided for informational purposes only. They do not constitute employment advice, and they do not constitute hiring decisions made by or on behalf of RezumeRadar.

You are solely responsible for reviewing screening outputs and verifying their accuracy before making any employment-related decision. We make no warranty as to the accuracy, completeness, or reliability of any screening result, and you assume all risk arising from reliance thereon.

5. Credit packs, quotas, and billing

The Service is offered under a Free plan with a monthly screening allowance, and one-time credit packs (Pack 300 and Bulk 2000) as set forth on our pricing page. Each screening of a single resume consumes one unit: the monthly allowance is consumed first, then purchased credits. Screenings that fail due to a technical error on our side are refunded and do not consume quota.

Credit packs are billed once through our payment processor, PayPal. There is no subscription and nothing to cancel. Except as set forth below or as required by applicable law, fees are non-refundable.

Goodwill refunds. If you request a refund within seven (7) days of purchase and have not consumed any of the purchased credits, you may receive a full refund of the charge by contacting us at support@rezumeradar.site. Refund requests are assessed on a case-by-case basis thereafter, and we reserve the right to deny refunds where credits have been materially consumed or where abuse is suspected.

We reserve the right to change pack pricing upon reasonable prior notice. Price changes apply prospectively and never affect credits you have already purchased.

6. Rollover

Unused screenings under the Free monthly allowance roll over to the following month, up to a maximum of twice the monthly allowance (Free: 20). Rolled-over screenings are consumed first. Purchased credits never expire.

7. Acceptable use

You agree not to, and not to permit any third party to: (i) use the Service in violation of any applicable law or regulation; (ii) upload content that you do not have the lawful right to process, including resumes of individuals where consent or another lawful basis is required; (iii) attempt to circumvent quotas, rate limits, or access controls; (iv) resell, sublicense, lease, or redistribute screening capacity; (v) reverse-engineer, decompile, scrape, or otherwise interfere with the operation of the Service; or (vi) use screening outputs as the sole basis for decisions having legal or similarly significant effects on individuals where prohibited by applicable law, including applicable employment and data-protection legislation.

Violation of this Section may result in suspension or termination of your account pursuant to Section 12.

8. Your content

You retain all right, title, and interest in the resumes, job descriptions, screening requirements, and other materials you upload to the Service ("User Content").

You grant us a limited, non-exclusive, worldwide, royalty-free license to process User Content solely for the purpose of providing the Service to you, including transmission to our AI subprocessors as described in our Privacy Policy. Resume text is deleted promptly after screening; further retention details are set forth in the Privacy Policy.

You represent and warrant that you have all rights necessary to grant the foregoing license and that your User Content does not infringe the rights of any third party.

9. Service availability

We endeavor to maintain the availability of the Service but do not warrant uninterrupted, timely, or error-free operation. Screening functionality depends on third-party AI providers; during provider outages or scheduled maintenance, screening may be temporarily unavailable.

10. Limitation of liability

To the maximum extent permitted by applicable law, RezumeRadar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your access to or use of, or inability to access or use, the Service, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our aggregate liability for all claims arising out of or related to the Service shall not exceed the amounts actually paid by you to us in the twelve (12) months preceding the claim giving rise to liability, or, for users of the Free plan, one hundred United States dollars (USD 100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless RezumeRadar and its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your User Content; (ii) your use of the Service; or (iii) your violation of these Terms or of any applicable law.

12. Suspension and termination

You may terminate your account at any time by contacting us at support@rezumeradar.site. We may suspend or terminate your access to the Service at any time, with or without prior notice, for violation of these Terms or for conduct that we reasonably determine is harmful to the Service, our users, or third parties.

Upon termination, your right to use the Service ceases immediately. Sections 4, 8, 10, 11, and 14 shall survive any termination or expiration of these Terms.

13. Changes to these Terms

We may modify these Terms from time to time. Material changes will be communicated by posting the revised Terms on this page together with an updated "Last updated" date and, where appropriate, by notice through the Service. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance thereof.

14. Governing law and dispute resolution

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Service shall first be addressed through good-faith negotiation between the parties. Failing amicable resolution within thirty (30) days, either party may pursue such remedies as are available under applicable law.

15. General provisions

These Terms, together with the Privacy Policy and the pricing terms referenced herein, constitute the entire agreement between you and RezumeRadar regarding the Service and supersede all prior agreements relating thereto.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver thereof. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

For questions regarding these Terms, please contact us at support@rezumeradar.site.